28 Jobs in Houston, TX
Acara Solutions is Hiring an IT Help Desk Agent Near Houston, TX
Duties
Tier 2 agents will support internal employees with the following:Support modems and wireless connectivity, Windows profiles, Active Directory, Device manager, joining devices to the domain, printer problems, debugging Blue Screens, reloading drivers and extensive experience in hardware and software troubleshooting. Details:
- Supporting modems and wireless connectivity
- Windows profiles,
- Active Directory
- Device manager
- joining devices to the domain
- printer problems
- debugging Blue Screens
- reloading drivers
- extensive experience in hardware and software troubleshooting.
Required Skills / Qualifications:
- 2 years of Tier 2 customer support experience
- Prefer hands on experience with the following:
- Supporting modems and wireless connectivity
Experience and knowledge of:
- Windows profiles
- Active Directory
- Device manager
- Joining devices to the domain
- Printer problems
- Debugging Blue Screens
- Reloading drivers
- Extensive experience in hardware and software troubleshooting.
- Javascript, SQL, Dreamweaver and HTML are a big plus.
Job Types: Full-time, Temp-to-hire
Salary: From $17.00 per hour
Expected hours: 40 per week
Experience level:
- 2 years
- 3 years
- 4 years
- 5 years
Schedule:
- 8 hour shift
Experience:
- Help desk: 2 years (Required)
- Customer support: 2 years (Required)
- Supporting modems and wireless connectivity: 1 year (Required)
Work Location: In person
Job Summary
Other | Temporary | Full Time
Business Services
$50k-62k (estimate)
02/23/2024
06/20/2024
acarasolutions.com
WILLIAMSVILLE, NY
1,000 - 3,000
1957
SCOTT STENCLIK
$200M - $500M
Business Services
Related Companies
About Acara Solutions
Acara is a premier provider of recruiting and workforce solutionswe help companies compete for talent. With a legacy of experience in a variety of industries around the world, we partner with clients, listen to their needs, and customize visionary talent solutions that drive desired business outcomes. We leverage decades of experience to deliver contingent staffing, direct placement, executive search, employer branding, and workforce services worldwide. At Acara, we see fit. Learn more at acarasolutions.com. Acara is an Aleron company. Learn more at aleroninc.com. Our values: Were supportive. ...
We value our employees, encourage them to succeed, and reward their positive efforts. Were principled. We demonstrate respect for moral principles and ethics. Were defined by actions of honesty, integrity, fairness, equality, dignity, diversity, and individuality. Were accountable. We take ownership of our actions. Whats more, we take ownership of our results. Were engaged. Were seasoned pros who bring our best selves to work, and we encourage others to do the same. Were transparent. Were an endless stream of open communication to our employees, clients, suppliers, and partners. Were all in. We are 100% committed to sustaining growth and achieving success.
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The job skills required for IT Help Desk Agent include Help Desk, Active Directory, Customer Support, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Help Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Help Desk Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Help Desk Agent positions, which can be used as a reference in future career path planning. As an IT Help Desk Agent, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Help Desk Agent. You can explore the career advancement for an IT Help Desk Agent below and select your interested title to get hiring information.
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